FAQ
You've Got Questions? We've Got Answers.
Pick a topic below. Still stuck? Just ask us.
What does Growth Laboratory do?
We set up, fix and run CRMs for businesses. That includes picking the right platform, building it, connecting your tools, adding AI and training your team.
Where is Growth Laboratory located?
Parker, Colorado. We work remote-first with clients across the US.
Who runs Growth Laboratory?
Co-founders Ashton Dunworth and Brad Reid, with a team of developers and business development support.
How do we get started?
Grab the free Damage Report or book a call. Either way, we start by understanding what you have and what you need.
Do you build new CRMs from scratch?
Yes. New builds are our specialty, especially in HubSpot.
Can you fix a CRM someone else set up?
Yes. We audit it, clean it up and rebuild what needs it.
Do you offer ongoing support?
Yes. Monthly admin retainers cover fixes, new fields, dashboards, monitoring and training.
What is a Fractional CMO?
Marketing leadership on a part-time retainer. Strategy plus the systems to back it up.
Which CRMs do you work in?
HubSpot, Salesforce, Zoho, Dynamics 365, Pipedrive and 30+ more. See the full list on our Expertise page.
Which email platforms do you support?
Mailchimp, Klaviyo, Constant Contact, Brevo, Marketing Cloud, Pardot and more.
How much does a CRM cost?
The software ranges from about $30 a month to thousands. We help you pick one that fits your budget.
Is Growth Laboratory a HubSpot partner?
Yes. We are a HubSpot Platinum Partner.
Which other companies do you partner with?
Salesforce, Microsoft, AWS, Google, Zoho, Shopify, Mailchimp, Klaviyo and more. See our Partnerships page for the full list.
Can you build custom AI agents?
Yes. We build agents that score leads, write follow ups, clean data and run workflows inside your CRM.
How much does AI cost?
Simple task agents are quick and affordable. Bigger workflow agents are scoped per project.
Is AI safe to use with our customer data?
We set up permissions, guardrails and a record of every action each agent takes.
Do you work with businesses like ours?
Probably. We have worked in 538 CRMs across a wide range of industries. See our Industries page.
How do you protect our data?
Role-based permissions, limited access and clear documentation of where your data lives.
Will you sign an NDA?
Yes. Just check the NDA box on any of our forms.
Most agencies try to upsell you on enterprise tools you don’t need. Ashton and the team took a look at our setup, showed us where we were overpaying, and consolidated our tech stack down to what actually generates revenue. They saved us money on software while making us more efficient.